Micro Banking Relationship Officer - SMBC (Sidoarjo)

Join Mandiri Andalan Utama as a Micro Banking Relationship Officer (SMBC) in Sidoarjo, Jawa Timur and play a pivotal role in driving financial inclusion by offering tailored micro-banking solutions to small business owners. This is a unique opportunity to make a tangible impact in the community while growing your career in the banking sector. With a focus on building strong relationships and delivering exceptional customer service, you'll be the face of financial solutions for local entrepreneurs.

As a Micro Banking Relationship Officer, you'll work closely with small business owners to understand their financial needs and offer customized products and services. This role is perfect for someone who thrives in a dynamic environment, enjoys building meaningful connections, and is passionate about empowering small businesses. In Sidoarjo, you'll have the chance to work in a vibrant community where your efforts will directly support local economic growth.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with small business owners in Sidoarjo
• Assess and understand the financial needs of small businesses
• Offer tailored micro-banking solutions including savings, loans, and other financial products
• Provide exceptional customer service and support to clients
• Monitor and manage client portfolios to ensure financial health and growth
• Collaborate with the branch team to achieve sales targets and operational goals
• Conduct regular follow-ups and reviews with clients to address their needs
• Stay updated on industry trends and banking regulations to provide informed advice

🎓 Kualifikasi & Syarat

• Bachelor's degree in Banking, Finance, Business Administration, or related field
• Minimum 2 years of experience in microfinance, banking, or a related field
• Strong understanding of micro-banking products and services
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Familiarity with banking software such as Core Banking System and CRM tools
• Knowledge of financial regulations and compliance requirements
• Passion for financial inclusion and empowering small businesses

🛠️ Keahlian

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